Public offer agreement on the sale of goods of the Awakening online store
1. General Provisions
1.1. IP Gorina MG TIN 772572674371, OGRN 318774600116257, hereinafter referred to as the "Seller", publishes a Public Offer for the sale of goods according to the samples presented on the Seller's official website https://awakening-game.com/
1.2. In accordance with article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), this document is a public offer, and if the conditions stated below are accepted, an individual who accepts this offer pays for the Seller's Goods in accordance with the terms of this Agreement. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, payment for the Goods by the Buyer is an acceptance of the offer, which is considered equivalent to the conclusion of the Agreement on the conditions set forth in the offer.
1.3. Based on the foregoing, carefully read the text of the public offer, and if you do not agree with any clause of the offer, you are invited to refuse to purchase the Goods or use the Services provided by the Seller.
1.4. In this offer, unless the context otherwise requires, the following terms have the following meanings:
• "Offer" - the Seller's public offer addressed to any natural person (citizen) to conclude a sale and purchase agreement with him (hereinafter referred to as the "Agreement") on existing conditions contained in the Agreement, including all of its annexes.
• "Buyer" - an individual who has concluded an Agreement with the Seller on the terms contained in the Agreement.
• "Acceptance" - full and unconditional acceptance by the Buyer of the terms of the Agreement.
• "Goods" - a list of assortment names presented on the official website.
• "Order" - individual items from the product assortment list specified by the Buyer when filling out an application on the website or through the Operator.
• "Delivery" - courier services for the delivery of the Order.
2. Subject of the contract
2.1. The Seller sells the Goods in accordance with the current price list published on the Seller's website "https://awakening-game.com/
", and the Buyer makes payment and accepts the Goods in accordance with the terms of this Agreement.
2.2. This Agreement and its annexes are official documents of the Seller and an integral part of the offer.
3.1. The order of the Goods is carried out by the Buyer through the website https://awakening-game.com/
3.2. When registering on the Seller's website, the Buyer agrees to provide the following registration information about himself:
• last name, first name,
• actual delivery address;
• E-mail address;
• contact phone number (mobile, landline).
3.3. When placing an Order through the Operator, the Buyer agrees to provide the information specified in clause 3.2. actual agreement. Acceptance by the Buyer of the terms of this Agreement is carried out by entering the relevant data by the Buyer into the registration form on the website or when placing an Order through the Operator. The buyer has the right to edit registration information about himself. The Operator does not change or edit the registration information about the Buyer without the consent of the latter. The seller undertakes not to disclose the Buyer's data specified during registration on the site https://awakening-game.com/
and when placing the Order to persons not related to the execution of the Order. Having approved the Order of the selected Goods, the Buyer provides the Operator with the necessary information in accordance with the procedure specified in clause 3.2. actual agreement.
3.4. The Seller and the Operator are not responsible for the content and accuracy of the information provided by the Buyer when placing the Order.
3.5. The buyer is responsible for the accuracy of the information provided when placing the Order.
3.6. Payment by the Buyer of an independently executed Order on the website means the Buyer's consent to the terms of this Agreement. The day of payment of the Order is the date of conclusion of the contract of sale between the Seller and the Buyer.
3.7. All information materials presented on the website https://awakening-game.com/
are for reference only and cannot fully convey reliable information about certain properties and characteristics of the Goods. If the Buyer has questions regarding the properties and characteristics of the Goods, before placing the Order, he needs to consult the Operator.
4. Terms of execution of the Order
4.1. The deadline for the execution of the Order depends on the availability of the ordered items of the Goods at the Seller's warehouse and the time required to process the Order. The deadline for the execution of the Order in exceptional cases may be agreed with the Buyer individually, depending on the characteristics and quantity of the ordered Goods. In the absence of a part of the Order at the Seller's warehouse, including for reasons beyond the control of the latter, the Seller has the right to cancel the specified Goods from the Buyer's Order. The seller undertakes to notify the Buyer of a change in the completeness of his Order through the Operator.
4.2. The order is considered delivered at the time of its transfer to the Buyer. By signing on the courier sheet, the Buyer confirms the execution of the Order.
4.3. If the Buyer provides false information about his contact information, the Seller is not responsible for the improper execution of the Order.
4.4. In the case of improper execution of the delivery of the Order through the fault of the Seller, re-delivery of the Order is free of charge.
5. Order Payment
5.1. Prices for any items of the Goods indicated on the website "https://awakening-game.ru/" may be changed by the Seller unilaterally without notifying the Buyer. In the event of a price change for the ordered items of the Goods, the Operator undertakes to inform the Buyer of such a change as soon as possible. The buyer has the right to confirm or cancel the Order. In the absence of communication with the Buyer, the Order is considered canceled within 14 calendar days from the date of registration.
5.2. For all orders with delivery in Russia, the conditions are listed on the website of the IP Gorina MG company https://awakening-game.ru/ in the Buy a Box section. They must be agreed with the Operator.
5.3. Cash is accepted only by bank transfer.
6. Delivery of goods.
6.1. The seller's obligation to deliver the goods with the condition of delivery is considered fulfilled from the moment the buyer signs the shipping documents
6.2. The ownership of the Goods and the risks of accidental damage and / or loss of the Goods pass to the Buyer from the moment of the actual transfer of the Goods and the signing of shipping documents upon delivery of the Goods to the Buyer.
6.3. Delivery costs and conditions are indicated on the website of the company "https://awakening-game.com/".
7.1. In accordance with paragraph 4. Article. 26.1. RF Law No. 2300-I "On Protection of Consumer Rights", the Buyer has the right to refuse the ordered Goods at any time until the execution of the Order.
7.2. The Buyer is not entitled to refuse the paid Order (or part thereof) of proper quality, having individually defined properties.
7.3. In accordance with paragraph 2 of the "List of non-food goods of good quality, not subject to return or exchange for similar goods of other sizes, shapes, dimensions, styles, colors or packaging", approved by Decree of the Government of the Russian Federation of January 19, 1998, No. 55.
7.4. In the event the Seller delivers the Order of inadequate quality, the Buyer agrees to provide the Goods to the Seller's office as soon as possible in order to carry out quality control of the Goods.
7.5. In accordance with Art. 22 of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights", the amount paid by the Buyer for the Goods of inadequate quality shall be returned to the Buyer within 10 calendar days from the date of presentation of the corresponding requirement. Refunds are made in cash at the Seller's office, in the case of paid delivery, money for it will not be returned. If the Goods were paid through the electronic payment system, then the refund is made to the Buyer's electronic account within 5 working days.
7.6 Goods of good quality, not subject to return in accordance with the Decree of the Government of the Russian Federation of October 20, 1998 N 1222, dated February 6, 2002 N 81:
Products and materials in contact with food products made of polymeric materials, including for single use (tableware and kitchen utensils, accessories, containers and packaging materials for storage and transportation of food products)
Non-periodical editions (books, brochures, albums, cartographic and musical editions, sheet iso editions, calendars, booklets, editions reproduced on technical media) (Clause 14 was introduced by Decree of the Government of the Russian Federation of 06.02.2002 N 81)
Products from precious metals, with precious stones, from precious metals with inserts from semiprecious and synthetic stones, faceted precious stones.
7.7. The return of the Goods shall be made on the basis of a written request from the Buyer submitted to the Seller's sales office.
7.8. Return of Goods of good quality is carried out at the expense of the Buyer and is organized by him independently.
7.9. Return of the goods is made on business days from 10-00 to 17-00 in the sales office of the Seller.
7.10. When the Buyer returns the Goods of good quality, an invoice or an act on the return of the goods is drawn up, which indicates:
- full company name of the Seller;
- surname, name, patronymic and passport data of the Buyer;
- Name of product;
- reason for the return of the goods;
- date of transfer of the goods;
- amount to be refunded;
- Signatures of the Seller and the Buyer.
7.11. The return of the value of the Goods shall be made no later than 10 (ten) business days from the date the Buyer submits the relevant requirement.
7.12. To return funds to a bank card, the Customer needs to fill out the "Money Refund Application", which is sent at the request of the Company to the Customer's email address and send it along with the copy of the passport to firstname.lastname@example.org. Money will be refunded to the Customer's bank account specified in the application within 10 (Ten) business days from the date of receipt of the "Money Refund Application" by the Company.
To return funds credited to the account of the Company erroneously through payment systems, the Customer must apply with a written statement and attach a copy of the passport and receipts / receipts confirming the erroneous transfer. This statement must be sent to: email@example.com. After receiving a written application with a copy of the passport and receipts / receipts, the Company makes a refund within 10 (ten) business days from the date of receipt of the 3rd application to the Customer's bank account specified in the application. In this case, the refund amount will be equal to the value of the Order.
The term for consideration of the Application and refund to the Customer begins to be calculated from the moment the Company receives the Application and is calculated in business days excluding holidays / weekends. If the application was received by the Company after 18.00 on a business day or on a holiday / day off, the next business day is considered the moment the Company receives the Application.
The Buyer must provide the Seller with a return request by email to firstname.lastname@example.org. The request may be made in free form with the obligatory indication of the Buyer's contact details that coincide with those specified when ordering the Goods, the name of the returned Goods and the reasons for the return. The buyer has the right to ask all questions to the seller by phone 8 (915) 2084547.
8.1. All text information and graphic images posted on the website https://awakening-game.com/ are the property of the Seller and / or its suppliers and manufacturers of the Goods.
9. Rights, duties and responsibilities
9.1. The seller is not responsible for the improper use of goods by the Buyer, ordered on the website or through the Operator.
9.2. The seller has the right to transfer his rights and obligations for the execution of Orders to third parties.
9.3. The seller has the right to record telephone conversations with the buyer. In accordance with paragraph 4 of Art. 16 of the Federal Law "On Information, Information Technologies and the Protection of Information", the Seller undertakes to: prevent attempts of unauthorized access to information and / or transfer it to persons not directly related to the execution of Orders; timely detect and nip such facts. Telephone conversations are recorded in order to monitor the activities of the Operator and control the quality of execution of Orders.
9.4. The ownership of the Order, as well as the risk of its accidental loss or damage, passes to the Buyer from the moment of transferring the funds to the Delivery employee.
9.5. All claims for improper execution of the order, the Buyer has the right to send to the email address indicated on the website https://awakening-game.com/. All information received is processed as soon as possible.